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Regardless of how you reach out, the important thing is that you know we are here to help! We want to see you get the most out of your membership so don’t hesitate to get in touch with us today!

What will show up on my bank statement?

You’ll see a charge for membership access when signing up. Membership charges from us will appear as

I want to use my member portal. Where do I find it?

Please login here to view your account if you are an existing member.

How do I contact you?

Have questions? We have answers! If you have a question about your membership, you can reach us in a couple different ways. The fastest, easiest, most effective way to have any of your questions answered is to call our awesome customer service team. We're open seven days a week to help you take full advantage of your benefits!

Don't wait, call us now!!

The customer service team is ready to help!

(855) 210-2967

Remember, we’re open seven days a week!
Monday-Friday: 9 AM - 9 PM EST
Saturday: 9 AM - 4 PM EST
Sunday: 1 PM - 6 PM EST

You can also send us a letter. Our mailing address is:
RE: Customer Service
633 Chestnut Street, Suite 600
Chattanooga, TN 37450

Golden Scores, LLC is the proud owner of this website. 633 Chestnut Street Suite 600 Chattanooga, TN 37450

Important Information: The credit score(s) you receive from us may not be the same scores used by lenders or other commercial users for credit decisions. There are various types of credit scores, and lenders may use a different type of credit score to make lending decisions than the ones being offered.

Under federal law you have the right to receive a Credit Report from each of the three nationwide consumer reporting agencies once every 12 months. A Credit Score is not included.

After verification of your identity, your scores are available for immediate online delivery securely. Scores shown are for illustrative purposes only. provides you with the tools you need to access and monitor your financial profile through the program's credit reporting and monthly monitoring benefits. Credit Monitoring and its benefit providers are not credit repair service providers and do not receive fees for such services, nor are they credit clinics, credit repair or credit services organizations or businesses. Credit information is provided either by Transunion® and TransUnion Interactive, Inc. or Experian and CSIdentity Corporation.

All product and company names and trademarks mentioned herein are the property of their respective owners.